My Skills & Expertise

I don't just check boxes — I bring depth, range, and results to every discipline I touch.

 
 
 

With 11 years of experience across digital, eCommerce, creative, and enterprise projects, I've built a skillset that's as broad as it is deep. Below is a breakdown of my core areas of expertise — and I'm always growing.

Currently, I'm expanding my credentials by studying for my Project Management Professional (PMP) certification, the gold standard in project management excellence.

 
 

Project Management

The foundation of everything I do.

I've managed projects ranging from a single website with a $10K budget all the way to multi-site enterprise engagements with budgets exceeding $50M annually. Whether the scope is small and scrappy or large and complex, I bring the same level of strategy, structure, and care to every single one.

  • Resource Management & Allocation - strategically building and balancing the right teams for the right work

  • Roadmap & Initiative Planning - turning big picture goals into clear, executable plans

  • Business Analysis, Technical Auditing & Solutioning - bridging the gap between what the business needs and what the technology can do

  • Timeline & Milestone Management - keeping projects on track without sacrificing quality

  • SOW Development, Scope Management & Risk Mitigation - protecting the project before problems arise

  • Sprint Management, Story Writing & QA/UAT Oversight - leading agile teams with precision and clarity

  • Product Development & Roadmap Ownership - guiding products from concept to launch

  • Stakeholder Communication & Executive Reporting - keeping every level of the organization informed and aligned

  • Budget Tracking & Financial Forecasting - managing project financials with accountability and transparency

  • Change Management & Process Improvement - building better ways of working that stick

People Management

My greatest strength and my biggest passion.

I've always believed that the best project outcomes start with the best people experiences. A supported, empowered team doesn't just deliver — they exceed. I lead with empathy, clarity, and accountability, and I manage a wide range of talent across in-house, freelance, and offshore environments.

  • UX/UI Designers - creative visionaries who shape the user experience

  • Front-End & Back-End Developers - the technical builders behind every great product

  • Product Engineers - problem solvers who turn requirements into reality

  • Copywriters & Content Strategists - the voices that bring brands to life

  • Media Managers & Digital Strategists - the minds driving visibility and growth

  • Photographers & Video Production Teams - the creatives behind compelling visual storytelling

  • Offshore & Freelance Teams - coordinating talent across time zones with seamless communication

  • Executive Stakeholders & C-Suite Partners - navigating high-level relationships with confidence and professionalism

 
 
 

E-Commerce Development

One of my favorite playgrounds.

eCommerce projects are where strategy, technology, and user experience collide — and I thrive in that intersection. I've managed everything from ground-up builds to complex platform migrations for some of the world's most recognizable brands.

  • Shopify Plus - migrations, custom ground-up design and development, theme management

  • Salesforce Commerce Cloud (SFCC) - migrations, redesigns, and ongoing management

  • Adobe Experience Manager (AEM) - enterprise-level maintenance and campaign management

  • Magento I & II - custom migrations, design, and development

  • BigCommerce - platform migrations and redesigns

  • Booking Engine Development - custom builds for enterprise hospitality clients

  • ERP Integrations - connecting back-end systems to front-end experiences

  • PIM Management & Migrations - product information architecture and data migration

  • POS Integrations & Quality Testing - ensuring seamless point-of-sale connectivity

  • Proprietary CMS Design, Development & Ongoing Management - building and managing custom content systems

Website/Brand Design - UX & UI

Where strategy meets creativity.

Great digital experiences don't happen by accident — they're designed intentionally. I've led UX and UI phases across dozens of projects, bringing a creative eye and a strategic mind to every engagement.

  • Brand Identity Development & Transformation - building brands from the ground up or evolving established ones

  • User Experience Research & Testing - putting real users at the center of every design decision

  • Packaging Design Direction - guiding physical brand touchpoints with consistency and intention

  • Social Media Brand Design - creating cohesive visual identities across digital channels

  • Digital Marketing & Ad Creative Direction - driving performance through compelling design

  • Video Production Creative Direction - shaping visual storytelling from concept to delivery

  • Product & Lifestyle Photography Direction - directing shoots that authentically represent the brand

  • Physical Location Styling & Design - extending brand identity into real world spaces

 
 
 

Third Party Integrations

Finding the right tools — or building new ones.

I've worked with a wide ecosystem of platforms and integrations, and I love the problem-solving that comes with finding the perfect fit for a client's unique needs.

  • Searchspring & Algolia - intelligent search and discovery solutions

  • Klaviyo - email and SMS marketing automation

  • Yotpo - reviews, loyalty, and user-generated content

  • Global-E - international eCommerce and localization

  • Avalara - automated tax compliance

  • Gorgias - customer support and helpdesk management

  • Narvar - post-purchase experience and tracking

  • Nosto - personalization and product recommendations

  • NoFraud - fraud prevention and chargeback protection

  • Affirm, PayPal & Shop Pay Installments - buy now pay later and payment integration management

CMS Management

I speak the language of every major platform — and I'm always ready to learn a new one.

I have worked with a number of CMS’ and I am always willing to learn about a new platform if I have not tried it already. Please see below for a few platforms I have worked with in the past extensively:

  • Shopify+ and Shopify Base

  • Salesforce Commerce Cloud

  • Adobe Experience Manager

  • Magento I & II

  • BigCommerce

  • WordPress

  • WooCommerce

  • I have also worked with custom developed CMS’ for certain clients

 
 
 

Industry Experience

A diverse portfolio that makes me a stronger, more versatile leader.

Having worked across industries means I bring cross-pollinated thinking to every project — solutions inspired by what works in one world and applied creatively in another.

  • Beauty, Cosmetics & Fashion

  • Health & Pharmaceuticals

  • Consumer Goods & Retail

  • Hospitality & Travel

  • Consumer Technology

  • Entertainment & Music

  • Education

  • Financial Services

  • Real Estate

Digital Marketing Management

Because great projects don't stop at launch.

Beyond web and technical project management, I've supported clients across the full digital marketing spectrum — from strategy to execution to ongoing optimization.

  • SEO Strategy & Engagement Management - driving organic visibility and long-term growth

  • SEM & Paid Search Management - maximizing ROI across paid channels

  • Digital Analytics & Strategy - turning data into decisions

  • Social Media Management - building and maintaining brand presence across platforms

  • Programmatic Advertising Management - managing data-driven media buying at scale

  • Affiliate Marketing Management - with specific expertise in banking and hospitality verticals

 
Close-up of a person's hand holding a blue pen and writing on paper at a wooden table, with a white coffee mug and a closed notebook nearby.

Currently Leveling Up 🎓

I am currently studying for my Project Management Professional (PMP) certification — the globally recognized gold standard for project management excellence. This certification will formally validate what I've spent 11 years building in practice, and I'm excited to add it to my arsenal.

Stay tuned — and watch this space.

Want to talk about how these skills can serve your next project or team?

Let's Connect | → View My Work