My Skills & Expertise

I don't just check boxes — I bring depth, range, and judgment to every project I touch.

Project & Program Management

The foundation of everything I do.

I've managed projects ranging from a focused $10K website build to multi-site enterprise programs with annual budgets exceeding $50M. The scope changes. The discipline doesn't.

• Roadmap development and initiative planning — turning goals into something a team can actually execute

• Resource planning and allocation — building the right team for the right work, and protecting their capacity

• Timeline and milestone management — keeping things on track without sacrificing quality

• Risk identification and mitigation — getting ahead of problems before they become incidents

• Scope management and SOW development — defining what's in, what's out, and why it matters

• Budget tracking and financial forecasting — managing project finances with accountability and transparency

• Change management and process improvement — building better ways of working that actually stick

• Stakeholder communication and executive reporting — keeping every level of the organization informed and aligned

• Sprint management, story writing, and QA/UAT oversight — running Agile teams with structure and clarity

Team Leadership & People Management

My greatest strength and my biggest passion.

The best project outcomes start with the best team experiences. A supported, clear-headed team doesn't just deliver — they do it well. I lead with honesty, empathy, and high standards, and I've managed a wide range of talent across in-house, freelance, and offshore environments.

• Cross-functional team leadership — developers, designers, strategists, writers, producers, and more

• Offshore and distributed team coordination — keeping work moving across time zones without losing quality

• Freelance and contractor management — onboarding quickly, setting clear expectations, and getting results

• Executive and C-suite relationship management — navigating high-level partnerships with confidence

• Mentorship and team development — helping people grow, not just delivering on their tasks

Product Management & Roadmap Ownership

Where delivery meets strategy.

I'm not just a delivery PM — I think about the product. I've owned backlogs, shaped roadmaps, led discovery, and made prioritization calls that balanced business goals with what a team could realistically execute.

• Product roadmap ownership and prioritization

• Backlog management and grooming

• User story writing and acceptance criteria development

• Discovery facilitation and requirements gathering

• Feature definition and cross-functional alignment

• Product launch planning and go-to-market coordination

Stakeholder Management & Executive Communication

Keeping everyone aligned — without making it a full-time job for them.

I've worked with stakeholders ranging from startup founders to Fortune 500 executives. The key isn't just communication frequency — it's communication quality. I give stakeholders what they need to make decisions and stay confident in the work, without pulling them into every detail.

• Executive-level reporting and program updates

• Cross-functional alignment across business, design, and technology teams

• Expectation setting and scope conversations

• Escalation management — knowing when to flag something and how to frame it

• Client and partner relationship management

Agile, Scrum & Delivery Methodology

I use the right tool for the job.

I'm fluent across delivery methodologies and experienced enough to know that the framework should serve the team — not the other way around. I've run Agile programs, managed Waterfall timelines, and built hybrid approaches for teams that needed both.

• Agile & Scrum — sprint planning, standups, retrospectives, velocity tracking

• Kanban — flow-based delivery for ongoing or operational work

• Waterfall — phased delivery for fixed-scope programs

• Hybrid methodologies — combining structure and flexibility based on project needs

• Tools: Jira, Asana, Monday.com, Confluence, Trello, Notion, Basecamp, Smartsheet

Business Analysis & Solutioning

Bridging the gap between what the business needs and what gets built.

The gap between what a stakeholder describes and what a team actually builds is where a lot of projects quietly fall apart. I close that gap — translating business needs into clear, actionable requirements and asking the questions early that prevent expensive corrections later.

• Technical auditing and gap analysis

• Requirements documentation and functional specifications

• User story development and acceptance criteria

• Process mapping and workflow design

• Data and analytics strategy support

Industry Experience

A wide range of industries makes for a sharper PM.

Having led programs across multiple verticals means I bring cross-pollinated thinking to every engagement — what works in one industry often solves a problem in another.

• Beauty, Cosmetics & Fashion

• Entertainment & Music

• Consumer Technology

• Health & Pharmaceuticals

• Consumer Goods & Retail

• Hospitality & Travel

• Financial Services

• Education

• Real Estate

Digital & eCommerce Platforms

Deep platform knowledge — in service of great delivery.

My background in digital project management means I bring genuine platform fluency to eCommerce and web programs. This isn't just familiarity — I've managed full-scale builds, migrations, and ongoing retainers on all of the below.

• Shopify Plus and Shopify Base — migrations, custom builds, theme management, enterprise retainers

• Salesforce Commerce Cloud (SFCC) — migrations, redesigns, ongoing program management

• Adobe Experience Manager (AEM) — enterprise maintenance and campaign management

• Magento I & II, BigCommerce, WordPress, WooCommerce

• Third-party integrations: Klaviyo, Yotpo, Algolia, Searchspring, Gorgias, Global-E, Narvar, and more